Question 7                     The gathering of data through questionnaires or personal  interviews, which are then fed back to the surveyed group by the change  agent, is an example of which type of organizational development  intervention?                Process consultation            Role negotiation            Team building            Survey feedback    

 

 Question 7
The gathering of data through questionnaires or personal  interviews, which are then fed back to the surveyed group by the change  agent, is an example of which type of organizational development  intervention?
Process consultation
Role negotiation
Team building
Survey feedback

Question 8
In-Town Veterinary Clinic determines that to improve revenue  it needs to be able to schedule 45 dogs for vaccinations every week. In  this example, “dogs per week” is
the attribute sought.
the target to be achieved.
an index to measure progress.
a time frame.

Question 9
During a planning meeting, Colin encourages everyone on his  team to politely share and contribute to the discussion about a price  penetration strategy for a new blender.  What specific management skill  does Colin demonstrate?
Leadership
Negotiation
Cooperativeness
Persuasiveness

Question 10
Henry Mintzberg’s analysis of management roles showed the importance of
gathering information before making decisions.
hiring the right employees for the job.
having good presentation skills.
running effective meetings.

Question 11
When a CEO describes the company’s future in the succinct  slogan “anywhere, anytime,” what device is the CEO using to facilitate  change?
Developing political support
Negotiating and manipulating
Managing a transition
Communicating a vision

Question 12
Intraglobal is an organization that wants to reduce  manufacturing costs and provide jobs in developing nations. To help meet  these goals, Intraglobal should consider developing a strategy for
recruitment.
diversity.
outsourcing.
global communication.

Question 13
Which of the following is NOT a type of organizational development intervention?
Role negotiation
Team building
Activity planning
Process consultation

Question 14
For businesspersons to be ethical, they must strive for success while
making a profit for owners as their sole guide.
being fair, just, and trustworthy.
following government regulations as long as it doesn’t cost them.
following the policy caveat emptor.

Question 15
While intuitive decision making is not based on formal  analysis or conscious reasoning, it often has a very real basis in
the limitations of logic and rationality.
the need to make real-world decisions.
years of practice and experience.
a manager’s ability to make good guesses.